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Change Management for New Managers

MANAGING AFTER CHANGE HAPPENS

You likely see lots of change over your time as a manager at a startup.

What are some examples of change you’ve seen at your current organization, or at other companies?

Here is a video explaining the four reactions to change?

WHY DO PEOPLE RESIST CHANGE?

People resist change for all sorts of reasons:

  • The vision isn’t clear
  • No one has outlined what change will mean for them in practice
  • Communication is poor
  • Low levels of involvement and engagement
  • They don’t stand to gain or they stand to lose something
  • Experience of badly managed changed
  • Initiative overload
  • It’s too complex
  • They have no focus of control and feel done to
  • Self interest
  • They are in their comfort zone
  • Threat to skill or competence
  • Threat to power base, status, or autonomy
  • It will lead to unintended consequences elsewhere
  • It’s too sudden
  • Reluctant to experiment
  • They are in change shock
  • They actually think there is a better way

WHAT DO DO TO GET BUY-IN DURING CHANGE

Involving people so that change has meaning for them;

  • Giving them the quantity and quality of information they need to make rational decisions about what is in their best interests;
  • Matching the method of communication and involvement to the needs of the different people
  • Making sure that the way you act during the transition stage is compatible with the desired future state.

MANAGING BEFORE CHANGE HAPPENS

Here’s a quick video describing how this model works.

If you want to change a widget, you don’t tell the widget to change.

STRATEGIES FOR MINIMIZING RESISTANCE TO CHANGE

Above all else involve people. “People will help support what they co-create” Marvin Weisbord

  • Paint a compelling vision of the future
  • Paint pictures for people of what change means for them in practice
  • Involve them in looking at where are we now, where do we want to be, how can we get there? What will be the same/ different, what people will be doing
  • Create a burning platform for change
  • Help people make the paradigm shifts required
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